Frequently Asked Questions

A subscription gives you immediate, unlimited access to all 101 soul food recipes in our collection, including detailed ingredient lists, step-by-step instructions, cooking tips, and serving suggestions. You also get any new recipes we add each month, priority email support, and access to our kitchen guides and meal planning tools.

We offer two plans: Monthly at $9.99/month, or Annual at $59.99/year (which works out to just $5.00/month - a saving of nearly 50%). Both plans include full access to all recipes. Annual subscribers also get priority support.

You can cancel at any time by emailing us at info@andrenes.com with subject line "Cancel Subscription." Monthly subscribers keep access until the end of their billing period. Annual subscribers within their first 30 days may request a full refund. We do not cancel access immediately upon request - you retain the service you paid for.

After completing checkout, your account is instantly activated. Log in at andrenes.com/login using the email and password you created during checkout. You'll see all recipes unlocked immediately in your account.

We do not offer a time-based free trial, but we do provide 10 free recipes that anyone can access without a subscription. We also offer a 30-day money-back guarantee - so if you subscribe and find it isn't for you, simply email us within 30 days for a full refund.

We offer a 30-day money-back guarantee on all subscriptions. If you are unsatisfied for any reason within 30 days of your purchase, email info@andrenes.com and we will process your full refund within 3-5 business days. No questions asked.

Absolutely. We include a difficulty rating (Easy, Medium, or Advanced) on every recipe. Roughly 40% of our collection is rated Easy, making it accessible to new cooks. Each recipe also includes tips for common mistakes and how to avoid them.

Each recipe includes tags for dietary preferences including gluten-free, dairy-free, nut-free, vegetarian, and vegan options. Soul food has a rich tradition of plant-based cooking, and we have a dedicated section of vegetarian and vegan recipes that honor those roots.

Yes. Each recipe page has a print-friendly version that you can access from your browser's print dialog. We've optimized the layout to print cleanly on a standard 8.5x11 sheet.

Our recipes come from Andrene Washington's family kitchen, refined over decades of cooking for church gatherings, family reunions, and holiday celebrations in Washington D.C. Each recipe has been tested multiple times in a home kitchen to ensure they work for everyday cooks.

Physical kitchen products can be returned within 30 days of delivery in their original, unused condition. To initiate a return, email info@andrenes.com with your order details. We will send you a prepaid return label. Refunds are processed within 5-7 business days after we receive the item.

Every recipe undergoes at least three test rounds in our home kitchen before being published. We test for accuracy of measurements, cooking times, temperatures, and flavor balance. Community subscribers also provide feedback that helps us refine recipes over time.

Subscriptions are intended for individual use. Each household member who wants access should create their own account. If your family needs a group plan, contact us at info@andrenes.com and we will work something out.